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500 EUR withdrawal: costs and waiting time
A withdrawal of 500 EUR via Banküberweisung requires a processing time of 3 to 5 business days. The minimum withdrawal limit for this method is 20 EUR, with a maximum of 10,000 EUR. While no direct fees are charged by the casino, potential bank fees could apply.
If a player opts for a Visa or Mastercard withdrawal, the same 500 EUR amount would also take 1 to 3 business days to process. The transaction limit for card withdrawals ranges from 10 EUR to 5,000 EUR. No casino fees are applied to these transactions.
Cryptocurrency withdrawals, such as Dogecoin (DOGE) or Bitcoin (BTC), offer faster processing for a 500 EUR amount, typically within 0 to 24 hours. These methods have a higher withdrawal limit of 10,000 EUR and are generally free of casino charges, excluding network fees.
Neosurf and CashLib: Redeem Voucher Codes Correctly
Neosurf and CashLib are prepaid voucher methods that allow for instant deposits. These methods have a minimum deposit requirement of 10 EUR and a maximum limit of 1,000 EUR per transaction. Neither Neosurf nor CashLib facilitates withdrawals, meaning funds must be moved via an alternative method.
When using Neosurf or CashLib for deposits, players must ensure they have a valid voucher code. The process involves entering this code during the deposit stage on the casino platform. Failure to use a correct code will result in the transaction not being processed.
The advantage of Neosurf and CashLib lies in their simplicity for initial deposits, with no additional fees from the casino. However, the inability to withdraw winnings directly through these voucher systems means players need to plan for an alternative withdrawal method to access their funds.
Which Documents Verification Really Requires
The Know Your Customer (KYC) process at this casino requires specific documentation for verification. Players must provide an official identification document, such as a passport or driver's license, to confirm their identity. This step is crucial for ensuring secure transactions and preventing fraud.
In addition to identification, proof of address is also mandatory for KYC verification. This can be a utility bill or a bank statement that is no older than 3 months. This document confirms the player's current residential details and is a standard requirement in the online gaming industry.
The entire verification process, encompassing both identity and address proof, is typically completed within 24 to 48 hours. This review period is a standard procedure before the first withdrawal can be processed, aiming to safeguard both the player and the casino.
Card withdrawal takes 1 to 3 business days
Withdrawals made using Visa or Mastercard are subject to a processing time of 1 to 3 business days. The minimum amount that can be withdrawn via card is 10 EUR, with a maximum limit set at 5,000 EUR per transaction. These transactions are free of casino fees.
This 1 to 3 business day timeframe is a standard industry practice for card-based transactions, allowing for necessary checks and bank processing. Players should factor this duration into their withdrawal planning to avoid any misconceptions about immediate fund availability.
While card withdrawals are convenient, their processing time is longer compared to some alternative methods like cryptocurrencies. It is advisable for players to be aware of this specific waiting period when choosing Visa or Mastercard for their payouts.
KYC in 24 to 48 hours before withdrawal
The KYC verification process is a mandatory step that must be completed within 24 to 48 hours. This timeframe applies to the review of submitted documents, such as identification and proof of address. The casino aims to process these checks efficiently.
This 24 to 48 hour window is specifically required before the casino can approve any withdrawal requests. It ensures that all player information has been thoroughly vetted according to regulatory standards, contributing to a secure gaming environment.
Players should initiate their KYC process well in advance of intending to withdraw funds. Submitting the required documents promptly helps to ensure that the 24 to 48 hour verification period does not cause undue delays to accessing winnings.
Payment methods, limits and fees
| Method | Type | Deposit | Withdrawal | Min. Deposit | Limit | Fees |
|---|---|---|---|---|---|---|
| Visa / Mastercard | card | Instant | 1-3 Business Days (Visa) | 10 EUR | 10 - 5.000 EUR | None |
| MiFinity | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Neteller | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Binance Pay | crypto | Instant | 0-2 Hours | 20 EUR | 20 - 10.000 EUR | None |
| Dogecoin (DOGE) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| Litecoin (LTC) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| CashtoCode eVoucher | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Neosurf | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Paysafecard | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Banküberweisung | bank | 1-3 Business Days | 3-5 Business Days | 20 EUR | 20 - 10.000 EUR | None (Bank Fees Possible) |
24-hour pending phase and cancellation option
A 24-hour pending phase is applied to withdrawals, offering players an opportunity to cancel their payout request. During this window, funds remain accessible for play, meaning a cancelled withdrawal returns the amount to the player's account balance. This feature provides flexibility should a player change their mind about cashing out.
This 24-hour pending period applies across most withdrawal methods, including e-wallets like Neteller and MiFinity, as well as cryptocurrency options such as Litecoin (LTC) and Binance Pay. Players should note that while the cancellation option exists, it is only valid until the withdrawal process is fully initiated by the casino.
Understanding this pending phase is crucial for managing funds. If a player intends to withdraw a specific amount, for instance from a €100 win, and then decides to continue playing, they must actively cancel the withdrawal before the 24 hours expire. Otherwise, the funds will proceed to be processed for withdrawal.
Bank Transfer: Plan for 3 to 5 Business Days
When opting for a Bank Transfer for withdrawals, players should allocate a processing time of 3 to 5 business days for the funds to reach their account. This duration is significantly longer compared to other methods like MiFinity, which offers payouts within 0-24 hours. Therefore, this method is best suited for those who are not in immediate need of their winnings.
The minimum withdrawal amount for a Bank Transfer is €20, with a maximum limit set at €10,000 per transaction, consistent with many other methods such as Visa/Mastercard and various cryptocurrencies. While the casino states no fees, it's important to be aware that the bank itself may impose charges for incoming transfers.
This extended timeframe means that if a player initiates a withdrawal on a Friday, they should anticipate the funds to arrive no earlier than the following Wednesday, accounting for weekends and potential bank holidays. It is advisable to use alternative, faster methods if a quick payout is desired, especially for smaller amounts under €1,000.
Payment cancelled: money back to account
A key aspect of the casino's withdrawal policy is that if a payment is cancelled, the funds are promptly returned to the player's account balance. This is particularly relevant during the 24-hour pending phase, where a player can actively choose to cancel a pending withdrawal. The refunded amount becomes immediately available for further play.
For example, if a player requests a withdrawal of €500 via Neteller and then decides to cancel it before the 24-hour pending period ends, that €500 will be credited back to their casino account balance. This ensures that players do not lose access to their funds if they wish to continue playing.
This automatic refund mechanism applies regardless of the initial deposit method, provided the withdrawal itself was initiated correctly and within the allowed cancellation window. Players should monitor their account balance closely to confirm the successful return of funds after a cancellation, ensuring it matches the withdrawn amount.
Bitcoin Deposit: Transaction Fee Separate from Amount
When making a deposit using Bitcoin (BTC), players should be aware that network fees are separate from the deposited amount. While the casino itself charges no fees, the Bitcoin network requires a small fee for transaction processing, typically ranging from 5 to 30 minutes for deposit confirmation. This fee is paid to the miners validating the transaction.
The minimum deposit for Bitcoin is €20, and the maximum limit is €10,000, aligning with many other cryptocurrency and e-wallet options. However, the actual amount credited to the player's account will be the deposited value minus any applicable Bitcoin network fee. This is a standard practice for all cryptocurrency transactions.
Players should account for this when calculating their deposit. For instance, depositing 0.001 BTC might result in a slightly lower credited amount if the network fee is factored in. It is recommended to check current Bitcoin network fee estimations before initiating a deposit to ensure the desired amount is received.
KYC Before First Payout: 24-48 Hours
Before a player can make their first withdrawal, a Know Your Customer (KYC) process is mandatory, which involves submitting an ID and proof of address, with the latter not older than 3 months. This verification step typically takes between 24 to 48 hours to complete. The casino utilizes this process to ensure account security and comply with regulatory requirements.
The KYC procedure is a one-time requirement before the initial payout. Once verified, subsequent withdrawals are generally processed more swiftly, provided they meet the standard withdrawal times for the chosen method, such as 0-24 hours for MiFinity. Players are advised to complete this process proactively to avoid delays.
Failure to complete the KYC verification within the specified 24-48 hour window can result in a hold on all pending withdrawals. For example, a player requesting to withdraw €100 via Visa/Mastercard will have this request paused until their ID and address documents are approved by the casino's security team.
Open Bonus Blocks Payout: 2 Ways
The 300% welcome bonus up to €2,000 can be claimed in two distinct ways, offering flexibility to players. This means that the bonus funds can be released through different mechanisms, allowing players to choose an approach that best suits their gameplay. Understanding these methods is crucial for maximizing the benefit of this substantial welcome offer.
One method for unlocking bonus funds involves reaching specific wagering milestones, often tied to the deposited amount. For example, a player depositing €100 to claim part of the €2,000 bonus might need to wager a certain amount, such as €4,000 (based on a 40x wagering requirement), before a portion of the bonus is released. This allows for gradual access to bonus money.
Alternatively, bonus blocks may be awarded based on achieving certain deposit thresholds, potentially separate from the initial welcome bonus structure. This could involve additional deposits triggering further bonus releases, especially if the initial deposit did not max out the full €2,000. Players should verify if these separate deposit triggers are linked to the initial 300% offer or are part of subsequent promotions.
Deposit Limit Reached: Options for High Amounts
When a player reaches the maximum deposit limit for a single transaction, alternative methods are available for those wishing to deposit higher amounts. For instance, the Visa/Mastercard option allows deposits up to €5,000, but for significantly larger sums, cryptocurrency options become more relevant. These methods are designed to accommodate players with substantial bankrolls.
Cryptocurrency options like USDT (TRC-20), Dogecoin (DOGE), Bitcoin (BTC), and Litecoin (LTC) offer a higher transaction ceiling, with limits extending up to €10,000 per deposit. This makes them ideal for high rollers who may find the €5,000 limit on Visa/Mastercard insufficient. These digital currencies provide a robust pathway for large transactions.
For players aiming to deposit amounts exceeding €10,000, a strategy of multiple transactions using the highest available limits might be necessary. For example, two separate USDT deposits of €10,000 would allow a total of €20,000. While no single transaction can exceed €10,000, strategic use of available methods can facilitate very large overall deposits.
5,000 EUR Limit Also Applies on Mobile
The maximum transaction limit of €5,000 for Visa and Mastercard transactions is consistent regardless of whether the player is using a desktop or mobile device. This ensures a uniform banking experience for all players, irrespective of their preferred platform. The convenience of mobile play does not introduce a different set of financial constraints for these card types.
This €5,000 limit applies to both deposits and withdrawals where Visa is supported for payouts, which has a processing time of 1-3 business days. Players using these card methods should be aware that any single transaction exceeding this amount will need to be split or an alternative method should be considered. Mobile users are subject to the same restrictions.
For amounts exceeding €5,000, players on mobile devices can utilize other available payment methods, such as Neteller or MiFinity, which allow for deposits and withdrawals up to €10,000. This ensures that high-spending players, even when accessing the casino via their mobile phones, are not limited in their financial activities beyond the specified thresholds per method.
Reload Bonus 50 Percent Only From Second Deposit
A reload bonus of 50 percent is explicitly stated to be available exclusively from the second deposit onwards. This structure means that the initial welcome bonus, which is a 300% offer up to €2,000 plus 100 free spins, is a separate promotion. Players should not expect the 50% reload bonus to apply to their very first deposit.
The implication is that players need to complete their first deposit to claim the welcome offer before they become eligible for subsequent reload bonuses. For example, after making the first deposit and potentially claiming the 300% bonus, the next deposit would then qualify for the 50% reload bonus. This phased approach encourages continued play.
Therefore, it is essential for players to understand the sequence of bonus availability. The 50% reload bonus applies to deposits made after the initial one, offering a continuing incentive. This means that any deposit made as the second, third, or any subsequent deposit could trigger this 50% bonus, subject to its own terms and conditions.
Which Limits Apply Per Method and Period
Different payment methods at the casino come with distinct deposit and withdrawal limits, affecting how much can be transacted. For instance, prepaid methods like CashLib, Neosurf, and CashtoCode eVoucher have a deposit limit of €1,000 and do not support withdrawals. In contrast, e-wallets like Neteller and MiFinity, along with cryptocurrencies such as USDT (TRC-20), allow for deposits and withdrawals up to €10,000.
Beyond individual transaction limits, players should also consider if there are any overarching period-based limits, such as daily, weekly, or monthly withdrawal caps. Bank transfers and Visa/Mastercard have lower limits of €10,000 and €5,000 respectively, with longer processing times.
The KYC process, requiring identity and address verification within 24-48 hours, is a prerequisite before the first withdrawal can be processed. This verification step is crucial for ensuring secure transactions and compliance, and it applies universally regardless of the chosen payment method. Players should complete this promptly to avoid delays in accessing their funds, especially when dealing with higher transaction amounts.
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